Blog Posts
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Top 10 Tech Issues Facing SMBs in 2025
17 May 2025
The big list. A practical guide to the top challenges small businesses face with tech — and the areas you’ll want to tackle first.
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Top 10 SMB Tech Issues: Cloud Strategy
Why most SMBs have cloud... but no strategy — and what to do about it.
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Top 10 SMB Tech Issues: Observability
You can’t fix what you can’t see. Why basic monitoring isn’t enough.
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Top 10 SMB Tech Issues: CX + Infrastructure
When your systems don’t align with your customer experience, everyone loses. Fix the disconnect.
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Top 10 SMB Tech Issues: Shadow IT & Rogue SaaS
Unapproved tools and rogue SaaS can wreck your security, budgets and workflows. Get on top of it.
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Top 10 SMB Tech Issues: Legacy Infrastructure Still Running Core Operation
Old servers and unsupported apps still running the business? Here’s why that’s risky.
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Top 10 SMB Tech Issues: Vendor Overload
Too many vendors, too little control. Why tech sprawl is killing efficiency — and how SMBs can get a handle on supplier complexity.
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Top 10 SMB Tech Issues: Service Ownership
Who actually owns your IT services? If it’s “everyone,” then it’s no one. Why accountability matters more than process.
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Top 10 SMB Tech Issues: Skills & Confidence
Even with tools in place, many SMBs lack the internal skills or confidence to run IT effectively. Here's how to identify the gaps and fix them.
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Top 10 SMB Tech Issues: Security by Assumption
Assuming backups, patches, or MFA are “sorted” isn’t a strategy. Here’s how to move from luck to verified security.
